PT Medilink Digital Medika has entered into a strategic collaboration with Medilink-Global, a leading international healthcare technology provider. Through this partnership, Medilink Digital Medika gains exclusive rights to implement and operate the proven Electronic Claims Clearing System (ECCS 4.0) in Indonesia. This advanced platform enables automated, accurate, and efficient processing of healthcare claims, ensuring faster turnaround times for providers, payors, and members.
The collaboration also provides immediate access to Medilink-Global's extensive international healthcare provider network, supporting seamless connectivity for customers who require medical services across borders.
As part of our commitment to digital transformation in healthcare administration, Medilink Indonesia delivers end-to-end Third Party Administration (TPA) solutions. Our services include real-time claim validation, provider management, member support, reporting, and system integration — all designed to enhance transparency, efficiency, and customer experience for corporate clients, insurers, and healthcare partners.
Our head office is located at:
Rukan Sedayu City Boulevard Selatan Plus, Blok B No. 33, 35 &
36, Cakung Barat, Jakarta.
For inquiries, assistance, or customer support, you may reach us through:
We are committed to providing responsive, reliable, and technology-driven services to support the healthcare needs of our partners and members across Indonesia.
Medilink boasts a robust international network, with operational offices across multiple countries, delivering comprehensive and integrated healthcare solutions.
The operational headquarters of Medilink in Bangladesh, serving healthcare needs with international standards.
The regional headquarters of Medilink in Malaysia
The global headquarters of Medilink in Hong Kong, coordinating the company's operations and strategies.
The regional Asia office located in Singapore, serving as the distribution hub for Southeast Asia.
General Call Center: 021-5081 1081
Allianz Line: 021 – 2607 3006, 2607 3006, 2607 3007
MSIG Dedicated Line: 021-2788 1721
Asuransi Umum Mega Dedicated Line: 021-5081 1092
Asuransi Bosowa Dedicated Line: 021 – 2788 1899
Asuransi Takaful Dedicated Line: 021 – 5081 1082
Sunday Insurance Dedicated Line: 021 – 2788 1739
Rukan Sedayu City Boulevard Selatan Plus Blok B, No 33, 35 &
36, Cakung Barat, Jakarta Timur.
Telp: 021-50811080 (Office Hours)
Call Center: 021-50811081 (24 Hours)
Customer Care 24h (WA) : 0821-2378-7982